Shipping

The total shipping charge for your order will be displayed on the last page of the order form, before you submit your order. Shipping charges may be different than those reflected below, as the price of shipping by all major carriers is currently increasing across the board on an almost monthly basis. As a result, the following rates should be considered estimates.

Current shipping rates in $USD are:

Purchase Amount Under $45 $45 - $189 Above $189
US & Territories $5.95 FREE FREE
Canada & Mexico $19.50 $35.50 $47.50
Europe, Asia, Latin & South America,
Australia, Africa, Etc.
$25.50 $45.50 $67.50

 * Gift Certificates are not accessed shipping charges


All orders are shipped ground unless indicated. Orders received by 1 PM EST will typically ship on the same business day, Monday through Friday. We strive to ship all orders within 24 business hours.

All orders are shipped ground via the United State Postal Service unless otherwise indicated or requested by the purchaser. Purchasers interested in Expiated or Airmail shipping should contact us directly at our shipping inquiry e-mail address. In response, we will calculate shipping charges and send you a special electronic invoice that you will use to pay directly online rather than going through our ordinary shopping cart.

We do not typically ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national US holiday will be shipped on the next business day.

Shipping promotion such as FREE Shipping typically only apply to the United States.

See more on International Shipping policies here below.

Shipping Methods

We use a variety of carriers for shipping and will choose the most appropriate delivery method for your desired shipping address. Most items may be shipped to P.O. boxes. It is not typically not possible to specify a preferred carrier when placing your order.

Shipping to Alaska, Hawaii, Puerto Rico, APO, FPO, or DPO Addresses

Some items cannot be shipped to these destinations or shipping method choices may be limited. Shipping may take longer -- up to 21 days for APO, FPO, or DPO addresses.

Shipping to a P.O. box

Some items too big to ship to a P.O. box must be shipped to a street address.

Signature Requirements

Signature upon delivery required for shipments over $300.


International Shipping


Dr. Help Books accepts orders from many countries  around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.

There may of course be limitations on where and whether Dr. Help Books can offer International shipping. With that in mind, we reserve the right to cancel orders destined for certain countries if we deem that available shipping channels are too expensive or risky. In such circumstances you will not be charged and we will offer you an explanation via e-mail. If you have specific questions about the availability or cost of shipping to your particular country please contact us before ordering.

Your package may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Dr. Help Books the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

Customs authorities require the value of the gift item to be stated directly on the package.

Returns & Replacements


The above terms also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us only upon receipt of the returned item.

Customs, Duties, and Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Dr. Help Books, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Delivery Estimates

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Shipping Costs


The total shipping charge for the order will be displayed on the last page of the order form, before you submit your order.



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