Thank you for visiting our website. If you want to use
this website, you must agree to conform to and be legally
bound by the terms and conditions described below.
IF YOU DISAGREE WITH ANY OF THESE
TERMS OR CONDITIONS, DO NOT USE OUR WEBSITE.
We do not provide services or sell products to children.
If you are below the age of 18, you may use our website
only with the permission and active involvement of a parent
or legal guardian. If you are a minor, please do not provide
us or other website visitors with any personal information.
3. ANTI-SPAM POLICY IS PART OF THESE TERMS AND CONDITIONS.
Our anti-Spam policy is part of, and subject to, these terms
and conditions of use. You may view our anti-Spam policy
on this website by
4. MODIFICATIONS AND TERMINATIONS.
These terms and conditions may change from time to time.
If such changes are made, they will be effective immediately,
and we will notify you by a notice posted on our website’s
home page of the changes that have been made. If you disagree
with the changes that have been made, you should not use
We may terminate these terms and conditions of use for any
reason and at any time without notice to you.
If you are concerned about these terms and conditions of
use, you should read them each time before you use our website.
Any questions or concerns should be brought to our attention
by sending an e-mail to support [at] drhelpbooks.com and
providing us with information relating to your concern.
5. LICENSEE STATUS.
You understand and agree that your use of our website is
limited and non-exclusive as a revocable licensee. We may
terminate your license to use our website, and access to
our website, for any reason, and without giving you notice.
6. CONTENT OWNERSHIP.
All content on our website unless otherwise indicated is
owned by us or our content suppliers. Some content
indicated as "free", as in "free bonus item", may belong
exclusively to third parties and the usage and
distribution of this material is subject to the owning
party's terms and conditions. On behalf of ourselves and
our content suppliers, we claim all property rights,
including intellectual property rights, for this content
and you are not allowed to infringe upon those rights.
We will prosecute to the fullest extent of the law
anyone who attempts to steal our property.
You agree not to copy content from our website without our
permission. Any requests to use our content should be submitted
to us by e-mail from our
If you believe that your intellectual property rights
have been infringed upon by our website content, please
notify us by sending an e-mail from our
contact page, or by sending mail to us at the address
listed below. Please describe in detail the alleged infringement,
including the factual and legal basis for your claim of
7. DISCLAIMERS AND LIMITATIONS OF LIABILITY.
The information on our website is provided on an ”as is,”
”as available” basis. You agree that your use of our website
is at your sole risk. We disclaim all warranties of any
kind, including but not limited to, any express warranties,
statutory warranties, and any implied warranties of merchantability,
fitness for a particular purpose, and non-infringement.
We do not warrant that our website will always be available,
access will be uninterrupted, be error-free, meet your requirements,
or that any defects in our website will be corrected.
Information on our website should not necessarily be relied
upon and should not to be construed to be professional advice
from us. We do not guarantee the accuracy or completeness
of any of the information provided, and are not responsible
for any loss resulting from your reliance on such information.
If your jurisdiction does not allow limitations on warranties,
this limitation may not apply to you. Your sole and exclusive
remedy relating to your use of the site shall be to discontinue
using the site.
Under no circumstances will we be liable or responsible
for any direct, indirect, incidental, consequential (including
damages from loss of business, lost profits, litigation,
or the like), special, exemplary, punitive, or other damages,
under any legal theory, arising out of or in any way relating
to our website, your website use, or the content, even if
advised of the possibility of such damages.
Our total liability for any claim arising out of or relating
to our website shall not exceed one hundred ($100) dollars
and that amount shall be in lieu of all other remedies which
you may have against us or our affiliates. Any such claim
shall be subject to confidential binding arbitration as
described later in these terms and conditions of use.
8. OBSCENE AND OFFENSIVE CONTENT.
We are not responsible for any obscene or offensive content
that you receive or view from others while using our website.
However, if you do receive or view such content, please
contact us by e-mail from our
contact page so that we can investigate the matter.
Although we are not obligated to do so, we reserve the right
to monitor, investigate, and remove obscene or offensive
material posted to our website.
You understand and agree that you will indemnify, defend
and hold us and our affiliates harmless from any liability,
loss, claim and expense, including reasonable attorney’s
fees, arising from your use of our website or your violation
of these terms and conditions.
10. COMPLIANCE WITH GOVERNING LAW AND DISPUTE RESOLUTION.
You agree to obey all applicable laws while using our website.
You agree that the laws of Utah govern these terms and conditions
of use without regard to conflicts of laws provisions.
You also agree that any dispute between you and us, excluding
any intellectual property right infringement claims we pursue
against you, shall be settled solely by confidential binding
arbitration per the American Arbitration Association commercial
arbitration rules. All claims must arbitrated on an individual
basis, and cannot be consolidated in any arbitration with
any claim or controversy of anyone else. All arbitration
must occur in Provo, UT, USA. Each party shall bear one
half of the arbitration fees and costs incurred, and each
party is responsible for its own lawyer fees.
11. SEVERABILITY OF THESE TERMS AND CONDITIONS.
If any part of these terms and conditions of use are determined
by a court of competent jurisdiction to be invalid or unenforceable,
that part shall be limited or eliminated to the minimum
extent necessary so that the remainder of these terms and
conditions are fully enforceable and legally binding.
12. HOW TO CONTACT US.
Any questions or concerns about these terms and conditions
of use should be brought to our attention via our
page, and providing us with information relating to
You may also mail your concerns to us at the following address:
Dr. Help Books, LLC
P.O. Box 313
Springville, UT 84663
13. ENTIRE AGREEMENT.
These terms and conditions, including the policies incorporated
herein by express reference, constitutes your entire agreement
with us with respect to your use of our website.
These terms and conditions were last updated on March 18,
The suggested retail price is generally listed within the product
listing. As a general matter of practice we sale
our products at a discount from the retail price.
15. RETURN POLICY
Please review our detailed Returns & Refunds Policy by
Digital Millennium Copyright Act (“DMCA”) Notice
This notice is for informational purposes only. It is
not intended as, nor should it be construed as, legal advice.
If you believe that your intellectual property rights have
been infringed upon, or if a notice of infringement has
been filed against you, you should immediately seek legal
This website (see our website’s Terms and Conditions of
Use for definitions), including all text, HTML, scripts,
images, and audiovisual content are copyrighted and owned by Dr. Help Books,
LLC. All rights reserved.
No part of this website may be reproduced or transmitted
in any form or by any means, mechanical, electronic, or
otherwise, including photocopying and recording, or by any
information storage and retrieval system, or transmitted
by e-mail, or used in any other fashion without the express
prior written permission of the website owner.
This, of course, excludes the downloading and temporary
caching of this website on a personal computer for the explicit
purpose of viewing this website, as well as any information
clearly marked as reproducible. This copyright notice applies
to everyone, including all visitors to this website.
The Digital Millennium Copyright Act of 1998, found at 17
U.S.C. § 512 (“DMCA”), provides recourse for owners of copyrighted
materials who believe that their rights under United States
copyright law have been infringed upon on the Internet.
Under the DMCA, the bona fide owner of copyrighted materials
who has a good faith belief that their copyright has been
infringed may contact not only the person or entity infringing
on their copyright, but may also contact the designated
agent of an Internet service provider to report alleged
infringements of their protected works, when such alleged
infringements appear on pages contained within the system
of the Internet service provider (“ISP”).
The owner of this website and the ISP are committed to complying
with international trade law, international trade practices,
all United States laws, including United States copyright
law. Upon receipt of a properly filed complaint under the
DMCA, the owner and/or the ISP of this website will block
access to the allegedly infringing material. The website
owner and/or the ISP will forward a copy of the notification
of claimed copyright infringement to the alleged infringer.
Anyone who believes in good faith that a notice of copyright
infringement has wrongfully been filed against them, may
Counternotice to the website owner and/or the ISP.
Notification of Claimed Copyright Infringement
Please send DMCA notifications of claimed copyright infringement
Dr. Help Books, LLC
P.O. Box 313
Springville, UT 84663
To file a notice of infringement with either the website
owner or the ISP, you must provide a written communication
that sets forth the items specified below. You will be liable
for damages (including damages, costs, and attorneys’ fees)
if you materially misrepresent that the website or a web
page is infringing your copyright. Accordingly, if you are
not sure whether certain material of yours is protected
by copyright laws, we suggest that you first contact an
To expedite our ability to process your request, please
use the following format (including section numbers):
1. Identify in sufficient detail the copyrighted work that
you believe has been infringed upon.
2. Identify the material that you claim is infringing the
copyrighted work listed in item #1 above. (You must include
the URL(s) (the location(s) of the page(s) that contains
the allegedly infringing material and also include a description
of the specific content which you claim is infringing on
3. Provide information reasonably sufficient to permit the
website owner to be able to contact you (e-mail address
and a phone number are required at a minimum).
4. Include the following statement: “I swear, under penalty
of perjury, that the information in the notification is
accurate and that I am the copyright owner or am authorized
to act on behalf of the owner of an exclusive right that
is allegedly infringed. I also affirm that as the copyright
owner, I have a good faith belief that use of the material
in the manner complained of is not authorized by me, my
agent, or the law.”
5. The signature of the copyright owner or a person authorized
to act on behalf of the copyright owner. You may send your
notice via email provided such notice includes a proper
electronic signature. The signature or electronic signature
must be that of the copyright owner, or a person authorized
to act on behalf of the owner, of an exclusive copyright
that has allegedly been infringed.
For details on the information required for valid notification,
see 17 U.S.C. § 512(c)(3).
Counternotification to Claimed Copyright Infringement
If a notice of copyright infringement has been filed with
the website owner and/or the ISP against you, the owner
and/or the ISP will attempt to notify you and provide you
with a copy of the notice of copyright infringement. If
you have a good faith belief that you have been wrongfully
accused, you may file a counternotification with the website
owner and/or the ISP. If website owner and/or the ISP receives
a valid counternotification, the DMCA provides that the
removed or blocked information will be restored or access
The website owner and/or the ISP will replace the removed
material and cease disabling access to it in not less than
10, nor more than 14, business days following receipt of
the counternotification, unless the website owner and/or
ISP first receives notice from the complaining party that
such complaining party has filed an action seeking a court
order to restrain the alleged infringer from engaging in
infringing activity relating to the material on this website.
Please be advised that United States copyright law provides
substantial penalties for a false counternotice filed in
response to a notice of copyright infringement. Accordingly,
if you are not sure whether certain material of yours is
protected by copyright laws, we suggest that you first contact
Last Updated: March 18,
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Dr. Help Books,
administrative, technical and physical safeguards to
protect against unauthorized access, use, modification
and disclosure of Personal Information in our custody
and control. We are committed to employing reasonable
technology in order to protect the security of our
Website and actively partner with several large,
well-trusted companies to handle all financial
transactions between us and our customers. In this
way we believe we are proactively protecting your Personal Information
from loss, misuse, alteration or destruction.
Dr. Help Books
LLC partners with PayPal.com to handle our checkout and
shopping cart services. PayPal is the world's
leading online payment service, employing the very
highest standards in Internet security and fraud
prevention systems. When you use PayPal, your financial information is not even
shared with Dr. Help Books, LLC. This is how the process works and how
your important details are secured:
1. When you register or log in to PayPal, PayPal confirms that
your browser is running Secure Socket Layer 3.0 (SSL) or
higher, which gives you the maximum possible protection. SSL (secure socket layer) encryption. SSL is a
secure communications protocol used by browsers,
websites, and applications to protect information sent
over the Internet. SSL protocol uses encryption and
authentication technologies to ensure that only the
intended parties can access the information.
2. When Information is in Transit it is protected by SSL with an
encryption key length of 168 bits - the highest level
commercially available. Furthermore, PayPal uses
Extended Validation SSL Certification. Extended
Validation SSL Certificate (EV SSL) is a digital certificate
reserved only for the largest financial corporations that provides secure
connections to websites. The EV certificate is an
improvement over standard SSL certificates because it
requires corporations to pass extensive audits and
certification processes to prove they own their site
3. You can readily tell that your connection to
the PayPal website is secure in a number of ways. First, when checking out with
PayPal, notice the HTTPS in the address bar of your browser (the address will
HTTPS stands for HyperText Transfer Protocol using Secure Sockets
Layer which means the link is fully encrypted and thus
indication HTTPS is in use is the presence of a padlock
icon on the page.
4. Once your payment is complete,
you will be emailed a receipt and confirmation e-mail for this transaction
directly from PayPal.
5. On PayPal's Website Servers your personal
information is stored and heavily guarded, both physically and electronically.
And to give your credit card and bank numbers an extra layer of protection,
PayPal does not directly connect their
firewall-protected servers to the Internet.
These are a few of reasons that Dr. Help Books and over 100 million people
trust PayPal with their finances.
NOTE: One of the best ways to
protect yourself online is by making sure your browser
is up-to-date. Take a moment to visit
the browser update page at the PayPal site where you can download the most
up to date version of all the major Internet browsers.
Last Updated: March 18,
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Dr. Help Books knows that you care how information about
you is used and shared, and we appreciate your trust
that we will do so carefully and sensibly. By visiting drhelpbooks.com, you are accepting the practices
Dr. Help Books LLC, a Utah limited liability company
(“Dr. Help Books”) is engaged in the business of selling
a variety of health-related products and works and
productions, and in publishing and distributing
information in the form of newsletters, audiovisual
recordings, current research, and articles (“Products”)
associated with peripheral neuropathy, shoulder pain and
rotator cuff injuries, lower back pain and overall
health and well-being through its website
(the “Website”). Therefore, routinely, in the course of
business, Dr. Help Books may receive personally
identifiable information such as your email address in
addition to other information secured by our service
providers such as your credit card number, telephone
number and mailing address (“Personal Information”). In
an effort to secure our customer’s trust and confidence,
we have taken various measures to protect your privacy
relating to you and your transactions conducted on our
Website, or through any of our active service providers,
such as PayPal.com or Clickbank.com (“Affiliates”).
Clickbank.com is a third party online retailer
specializing in digitally delivered products that
accepts all online product orders for the Website as
more specifically described below (see Third Party
Financial Institutions & Affiliates).
we obtain from you, what we do with your Personal
Information, the safeguard measures we, or our
Affiliates have in place to protect it, and to what
extent you can control our use of such Personal
Information. By using the Website, the user agrees,
without limitation or qualification, to be bound by this
When you provide Personal Information to our Website,
you hereby consent to the manner in which Dr. Help Books
and its Affiliates collects, manages, protects, and
discloses your Personal Information in accordance with
Third Party Financial Institutions and Affiliates
When you purchase Products on our Website, you must
submit payment information directly to PayPal.com or
Clickbank.com, including your credit or debit card
number, as well as your zip code. Such information may
be recorded and filed by PayPal or Clickbank to fulfill
your orders. In addition, when you return previously
purchased products or request a refund or exchange, you
may be asked to give your name, mailing address, and
other identifiable information. Clickbank and PayPal
collect this information to prevent fraud and identity
theft. If a user contacts any employee or affiliated
person, a record of that correspondence may be kept.
Passive Collection of Personal Information
Dr. Help Books reserves the right to passively collect
information related to usage of its Website such as time
spent on the Website, areas visited, and sites linked to
and from the Website. Please be advised that the Website
may collect additional information and may install
allow us to improve our Website based on the user’s
preferences and is a widely used industry practice of
online businesses. However, the cookies are stored on
the user’s computer, not on our Website. If you do not
wish to receive cookies, or would like notification of
when they are placed on your computer, you may set your
browser accordingly, if permitted.
Security of Personal Information:
We maintain administrative, technical and physical
safeguards to protect against unauthorized access, use,
modification and disclosure of Personal Information in
our custody and control. We are committed to employing
reasonable technology in order to protect the security
of our Website. However, even with the best technology,
no Website is 100% secure. We will take reasonable
measures which we believe are appropriate to protect
your Personal Information from loss, misuse, alteration
or destruction, and, where possible, will ask that any
third parties to whom we may transfer such information
to take comparable steps to protect that security.
Usage of Personal Information
Your use of this Website constitutes your acceptance of
Information may be used for record keeping, to improve
the content of our Website, to customize the site to
your preferences, to communicate information to you (if
you have requested it), site management, fulfillment of
requested purchase orders, and marketing and research
purposes to those who have consented to such marketing.
Disclosure of Personal Information to Third Parties
Dr. Help Books will not disclose Personal Information
collected from users of the Website to third parties,
except to companies with which the Website is actively
affiliated, to contractors we use to support our
business (technical support, delivery services, and
financial institutions, such as ClickBank or PayPal)
whereby we will require such third parties to treat such
Personal Information in accordance with this Privacy
Policy, and in connection with the sale, assignment, or
other transfer of the business of this Website to which
the information relates. Dr. Help Books may hire third
parties to review certain Personal Information to advise
it on demographic and marketing related issues, but only
after such third parties have agreed to maintain the
confidentiality, security, and integrity of any Personal
Information contained in accordance with the terms and
Other Uses of Personal Information
Dr. Help Books also uses Personal Information, including
information provided to us from our service providers,
to continually assess and improve the products and
services we offer. To serve you better, we may combine
the Personal Information that you give us with publicly
available information and information we receive from or
cross-reference with our marketing partners and others.
We use that combined information to enhance and
personalize your shopping experience with us, to
communicate with you about our products and events that
may be of interest to you, and for other promotional
Promotional Information and Marketing Materials
We would like to inform you of products and
services, sales and special offers that might
benefit you. You will have the opportunity to
sign up for e-mails about our products,
services, sales and special offers if you have
provided us with your name and email address. If
you would like to stop receiving such
promotional information from us, there is a link
at the bottom of email correspondence which
allows you to Opt-Out of receiving further
correspondence, or send a blank message from the
e-mail account you want to opt-out of to
Disclosures of Personal Information in Legal Proceedings
Dr. Help Books, its service providers or its Affiliates
are requested by law enforcement officials or judicial
authorities to provide Personal Information on
individual users, Dr. Help Books or the applicable third
party provider may, without your consent, provide such
information. In matters involving claims of personal or
public safety, Dr. Help Books, or the applicable service
provider may provide your Personal Information to
appropriate authorities without your consent or court
process. Dr. Help Books or its service providers also
will provide your Personal Information in response to a
search warrant or other legally valid inquiry or order,
or to an investigative body in the case of a breach of
an agreement or contravention of law, or in litigation
involving Dr. Help Books, the applicable service
provider, or otherwise as required by law. We may also
disclose Personal Information to assist in debt
collection where you owe a debt to us.
will be posted on this site within a reasonable time.
Please check this Website periodically, specifically
before you provide any Personal Information. This
Application of United States Law
The Website is intended for users from the United States
and those not governed by privacy policies of other
countries. Users from the European Union are advised not
to disclose Personal Information to us. Information sent
to us will be housed on servers in the United States. Do
not submit your Personal Information such as your name
and email address unless you consent to the application
of U.S law and to the use and disclosure of your
Access to Personal Information by Companies that Work with or on Behalf
of Dr. Help Books LLC.
Some of our operations, such as our electronic commerce,
may be managed by service providers who are unaffiliated
companies. These companies may share Personal
Information with their affiliates and with service
providers whom they engage to perform services related
to our Website or the operation of our business.
Examples of these services include payment processing
and authorization, fraud protection and credit risk
reduction, product customization, order fulfillment and
shipping, marketing and promotional material
distribution, Website evaluation, data analysis and,
where applicable, data cleansing. These companies may
have access to your Personal Information on a
confidential basis only to the extent necessary to
perform their functions. In no event will we authorize
these companies to use your Personal Information for any
reason other than to provide you with those specific
Privacy Preferences / Opt-Out
The Website offers users the
ability to opt in to receiving further email updates on
neuropathy-related subjects, including fitness,
nutrition, exercise, and treatment-style products by
clicking on a link where you can indicate your
preference to receive our newsletter, and any attendant
marketing and informational materials. You may opt out
at any time and remove yourself from our mailing list by
clicking on an “unsubscribe” hyperlink contained at the
bottom of the promotional emails we send to you.
Our Privacy Statement and Outside Links
links to the websites of our business partners, vendors
and advertisers. These other sites are outside of our
control. Please be aware that these websites may collect
information about you, and operate according to their
own privacy practices which may differ from those
contained in our Privacy Statement. Please read
leave our Website, any information you submit is no
longer in our control.
other user of this Website) may contact us at: Dr. Help
Books, LLC with its principal mailing address located at
PO Box 313, Springville, UT, 84663, or via email at support
Last Updated: March 18, 2013
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drhelpbooks.com (the "Website") prohibits the use of the
Website and/or services in any manner associated with
the transmission, distribution or delivery of any
unsolicited bulk or unsolicited commercial e-mail
("Spam"). You may not use any of the Website services to
send Spam. You also may not deliver Spam or cause Spam
to be delivered to any customers of the Website.
In compliance with the CAN-SPAM Act of 2003 (15 U.S.C.
7701, et seq., Public Law No. 108-187, was S.877 of the
108th United States Congress), e-mail sent, or caused to
be sent, to or through the Website or service may not:
- use or contain
invalid or forged headers;
use or contain
invalid or non-existent domain names;
technique to otherwise misrepresent, hide or
obscure any information in identifying the point
of origin or the transmission path;
use other means of
use a third party's
internet domain name, or be relayed from or
through a third party's equipment, without
permission of the third party;
contain false or
misleading information in the subject line or
otherwise contain false or misleading content;
fail to comply with
additional technical standards described below;
otherwise violate our Terms and Conditions Use.
The Website does not
authorize the harvesting, mining or collection of e-mail
addresses or other information from or through the
website or its services. The Website does not
permit or authorize others to use the the Website
services to collect, compile or obtain any information
about its customers or subscribers, including but not
limited to subscriber e-mail addresses.
Website does not permit or authorize any attempt to use
its services in a manner that could damage, disable,
overburden or impair any aspect of any of the services,
or that could interfere with any other party's use and
enjoyment of any the Website service.
Website believes that unauthorized or improper use is
being made of any service, it may, without notice, take
such action as it, in its sole discretion, deems
appropriate, including blocking messages from a
particular internet domain, mail server or IP address.
The Website may immediately terminate any account on any
service which it determines, in its sole discretion, is
transmitting or is otherwise connected with any e-mail
that violates this policy.
Nothing in this policy is intended to grant any
right to transmit or send e-mailto, or through, the
Website and/or services. Failure to enforce this policy
in every instance does not amount to a waiver of the
Unauthorized use of any the Website's services in
connection with the transmission of unsolicited e-mail,
including the transmission of e-mail in violation of
this policy, may result in civil, criminal, or
administrative penalties against the sender and those
assisting the sender.
Violators of the CAN SPAM
Act may be subject to “cease and desist” orders or
penalties from the FTC (Federal Trade Commission) of up
to $11,000 per violation. Criminal prosecution is also
possible in the case of egregious offenders, which can
result in penalties such as fines, forfeiture of
proceeds and equipment. The worst offenders can also be
subject to prison time.
drhelpbooks.com & Dr. Help Books, LLC.
Last Updated: March 18,
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The owner of this website is required by the FTC to
inform you that there is a financial relationship
between the owner and some of the products or services
it reviews, recommends, or promotes.
1. Material Affiliation.
that any time a product or service is mentioned on this
site, the owner may be compensated. Any recommendations
made by the owner of the site for any product or service
have been made in good faith, based on either the
owner’s own use of the product, or based on the merit of
the product in public opinion.
2. Partiality Statement.
Because the owner
of this website may be paid, a bias for those products
may exist. Every effort has been made to ensure that all
reviews are accurate and true, but some bias can be
assumed simply because of the material relationship
between the owner and the companies involved.
The owner of this website
may receive monetary compensation for the links on this
website. If you purchase a product that you find on this
site, the owner may be paid a commission, for example.
This disclosure has been made to let you know that
any link you may find on this website should be assumed
to have some financial benefit for the owner of this
website. While this may not always be true, it should be
assumed that it is.
Last Updated: March 18,
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